Total complaints
3
Filed since BREA
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows 16 CFR 313.7's complaint history from CFPB public records. 3 consumers have filed complaints since BREA. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since BREA
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 16 CFR 313.7's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| some of which were my married name that I no longer legally use and others are misspelled. I should only have one name listed | 1 |
| INC.violated the terms and conditions within their banking agreement | 1 |
| INC violated the terms and conditions within their banking agreement | 1 |
| State | Complaints |
|---|---|
| the Privacy Act of 1974 et al. Please see 15 USC 6802 B ) OPT OUT below. A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless ( A ) such financial institution clearly and conspicuously discloses to the consumer | 2 |
| 15 USC 1681b | 1 |
| Issue | Complaints |
|---|---|
| XXXX | 1 |
| INC. states that they do not provide consumer information to third parties which they violated by reporting my nonpublic personal information to the credit reporting agencies listed above. According to 15 USC 6802 B ) I am supposed to receive THREE disclosures before my nonpublic personal information is shared but I never received notice. PAYPAL HOLDINGS | 1 |
| INC states that they do not provide consumer information to third parties which they violated by reporting my nonpublic personal information to the credit reporting agencies listed above. According to 15 USC 6802 B ) I am supposed to receive THREE disclosures before my nonpublic personal information is shared but I never received notice. BREAD FINANCIAL HOLDINGS | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
16 CFR 313.7 has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to BREA, and the most recent logged activity is There shou, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 16 CFR 313.7 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "some of which were my married name that I no longer legally use and others are misspelled. I should only have one name listed", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 16 CFR 313.7: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
16 CFR 313.7 has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
16 CFR 313.7 has a 0% timely response rate to CFPB complaints.
The most common issue reported against 16 CFR 313.7 is "XXXX" in the "some of which were my married name that I no longer legally use and others are misspelled. I should only have one name listed" product category.
Read our methodology — how this data is sourced, computed, and verified.