Total complaints
1
Filed since Thes
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows 15 U.S.C. 1681s-2 ( a ) Furnishers of credit must report accurate and authorized information Impact of These Actions : Severe emotional and financial distress Damaged credit profile Confusion about repayment status and loan balances Loss of trust in the student loan system Potential loss of time toward forgiveness under IDR or PSLF programs Requested Resolution : 1. A full federal investigation into these unauthorized consolidations and servicer transfers 2. Written documentation of any alleged authorization for these changes 3. Immediate protection of my Borrowers Defense application from further disruption 4. Correction or suppression of all inaccurate loan entries in my credit reports 5. Full discharge ( forgiveness ) of my federal student loan debt based on these repeated violations's complaint history from CFPB public records. 1 consumers have filed complaints since Thes. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Thes
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 15 U.S.C. 1681s-2 ( a ) Furnishers of credit must report accurate and authorized information Impact of These Actions : Severe emotional and financial distress Damaged credit profile Confusion about repayment status and loan balances Loss of trust in the student loan system Potential loss of time toward forgiveness under IDR or PSLF programs Requested Resolution : 1. A full federal investigation into these unauthorized consolidations and servicer transfers 2. Written documentation of any alleged authorization for these changes 3. Immediate protection of my Borrowers Defense application from further disruption 4. Correction or suppression of all inaccurate loan entries in my credit reports 5. Full discharge ( forgiveness ) of my federal student loan debt based on these repeated violations's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| violating : Truth in Lending Act ( TILA ) Higher Education Act ( HEA ) | 1 |
| State | Complaints |
|---|---|
| unauthorized consolidations | 1 |
| Issue | Complaints |
|---|---|
| violating : 34 C.F.R. 682.208 Borrowers must be informed of loan servicing changes in writing 3. Obstruction of Borrowers Defense Rights These unauthorized changes occurred during my Borrowers Defense application process | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
15 U.S.C. 1681s-2 ( a ) Furnishers of credit must report accurate and authorized information Impact of These Actions : Severe emotional and financial distress Damaged credit profile Confusion about repayment status and loan balances Loss of trust in the student loan system Potential loss of time toward forgiveness under IDR or PSLF programs Requested Resolution : 1. A full federal investigation into these unauthorized consolidations and servicer transfers 2. Written documentation of any alleged authorization for these changes 3. Immediate protection of my Borrowers Defense application from further disruption 4. Correction or suppression of all inaccurate loan entries in my credit reports 5. Full discharge ( forgiveness ) of my federal student loan debt based on these repeated violations has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thes, and the most recent logged activity is These unau, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 15 U.S.C. 1681s-2 ( a ) Furnishers of credit must report accurate and authorized information Impact of These Actions : Severe emotional and financial distress Damaged credit profile Confusion about repayment status and loan balances Loss of trust in the student loan system Potential loss of time toward forgiveness under IDR or PSLF programs Requested Resolution : 1. A full federal investigation into these unauthorized consolidations and servicer transfers 2. Written documentation of any alleged authorization for these changes 3. Immediate protection of my Borrowers Defense application from further disruption 4. Correction or suppression of all inaccurate loan entries in my credit reports 5. Full discharge ( forgiveness ) of my federal student loan debt based on these repeated violations reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "violating : Truth in Lending Act ( TILA ) Higher Education Act ( HEA )", and the single most common underlying issue is "violating : 34 C.F.R. 682.208 Borrowers must be informed of loan servicing changes in writing 3. Obstruction of Borrowers Defense Rights These unauthorized changes occurred during my Borrowers Defense application process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 15 U.S.C. 1681s-2 ( a ) Furnishers of credit must report accurate and authorized information Impact of These Actions : Severe emotional and financial distress Damaged credit profile Confusion about repayment status and loan balances Loss of trust in the student loan system Potential loss of time toward forgiveness under IDR or PSLF programs Requested Resolution : 1. A full federal investigation into these unauthorized consolidations and servicer transfers 2. Written documentation of any alleged authorization for these changes 3. Immediate protection of my Borrowers Defense application from further disruption 4. Correction or suppression of all inaccurate loan entries in my credit reports 5. Full discharge ( forgiveness ) of my federal student loan debt based on these repeated violations: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
15 U.S.C. 1681s-2 ( a ) Furnishers of credit must report accurate and authorized information Impact of These Actions : Severe emotional and financial distress Damaged credit profile Confusion about repayment status and loan balances Loss of trust in the student loan system Potential loss of time toward forgiveness under IDR or PSLF programs Requested Resolution : 1. A full federal investigation into these unauthorized consolidations and servicer transfers 2. Written documentation of any alleged authorization for these changes 3. Immediate protection of my Borrowers Defense application from further disruption 4. Correction or suppression of all inaccurate loan entries in my credit reports 5. Full discharge ( forgiveness ) of my federal student loan debt based on these repeated violations has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
15 U.S.C. 1681s-2 ( a ) Furnishers of credit must report accurate and authorized information Impact of These Actions : Severe emotional and financial distress Damaged credit profile Confusion about repayment status and loan balances Loss of trust in the student loan system Potential loss of time toward forgiveness under IDR or PSLF programs Requested Resolution : 1. A full federal investigation into these unauthorized consolidations and servicer transfers 2. Written documentation of any alleged authorization for these changes 3. Immediate protection of my Borrowers Defense application from further disruption 4. Correction or suppression of all inaccurate loan entries in my credit reports 5. Full discharge ( forgiveness ) of my federal student loan debt based on these repeated violations has a 0% timely response rate to CFPB complaints.
The most common issue reported against 15 U.S.C. 1681s-2 ( a ) Furnishers of credit must report accurate and authorized information Impact of These Actions : Severe emotional and financial distress Damaged credit profile Confusion about repayment status and loan balances Loss of trust in the student loan system Potential loss of time toward forgiveness under IDR or PSLF programs Requested Resolution : 1. A full federal investigation into these unauthorized consolidations and servicer transfers 2. Written documentation of any alleged authorization for these changes 3. Immediate protection of my Borrowers Defense application from further disruption 4. Correction or suppression of all inaccurate loan entries in my credit reports 5. Full discharge ( forgiveness ) of my federal student loan debt based on these repeated violations is "violating : 34 C.F.R. 682.208 Borrowers must be informed of loan servicing changes in writing 3. Obstruction of Borrowers Defense Rights These unauthorized changes occurred during my Borrowers Defense application process" in the "violating : Truth in Lending Act ( TILA ) Higher Education Act ( HEA )" product category.
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