Total complaints
2
Filed since FINA
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows 12 U.S.C. 5536 ( a ) ( 1 ) ( A ). Under 1053 and 1055 of the CFPA's complaint history from CFPB public records. 2 consumers have filed complaints since FINA. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since FINA
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 12 U.S.C. 5536 ( a ) ( 1 ) ( A ). Under 1053 and 1055 of the CFPA's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| in violation of the Military Lending Act ( MLA ) | 2 |
| State | Complaints |
|---|---|
| 12 U.S.C. 5563 | 2 |
| Issue | Complaints |
|---|---|
| and conditioning loans on repayment by preauthorized electronic fund transfers | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
12 U.S.C. 5536 ( a ) ( 1 ) ( A ). Under 1053 and 1055 of the CFPA has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to FINA, and the most recent logged activity is FINAL ATTE, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 12 U.S.C. 5536 ( a ) ( 1 ) ( A ). Under 1053 and 1055 of the CFPA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in violation of the Military Lending Act ( MLA )", and the single most common underlying issue is "and conditioning loans on repayment by preauthorized electronic fund transfers".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 12 U.S.C. 5536 ( a ) ( 1 ) ( A ). Under 1053 and 1055 of the CFPA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
12 U.S.C. 5536 ( a ) ( 1 ) ( A ). Under 1053 and 1055 of the CFPA has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
12 U.S.C. 5536 ( a ) ( 1 ) ( A ). Under 1053 and 1055 of the CFPA has a 0% timely response rate to CFPB complaints.
The most common issue reported against 12 U.S.C. 5536 ( a ) ( 1 ) ( A ). Under 1053 and 1055 of the CFPA is "and conditioning loans on repayment by preauthorized electronic fund transfers" in the "in violation of the Military Lending Act ( MLA )" product category.
Read our methodology — how this data is sourced, computed, and verified.