Total complaints
1
Filed since Made
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows 11 seconds between all the transfers. At that point I was just tired of having wasted an entire afternoon hearing multiple people from the same company tell me stories that didnt align's complaint history from CFPB public records. 1 consumers have filed complaints since Made. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Made
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How 11 seconds between all the transfers. At that point I was just tired of having wasted an entire afternoon hearing multiple people from the same company tell me stories that didnt align's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and I spoke to twelve employees | 1 |
| State | Complaints |
|---|---|
| and I decided to just set up the payment so it would be done. Set up a payment with a supervisor in multistage auto collections. | 1 |
| Issue | Complaints |
|---|---|
| but when I finally got to someone who could tell me why I owed money they told me I was being charged interest on late fees that had been paid | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
11 seconds between all the transfers. At that point I was just tired of having wasted an entire afternoon hearing multiple people from the same company tell me stories that didnt align has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Made, and the most recent logged activity is Made a sec, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 11 seconds between all the transfers. At that point I was just tired of having wasted an entire afternoon hearing multiple people from the same company tell me stories that didnt align reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I spoke to twelve employees", and the single most common underlying issue is "but when I finally got to someone who could tell me why I owed money they told me I was being charged interest on late fees that had been paid".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 11 seconds between all the transfers. At that point I was just tired of having wasted an entire afternoon hearing multiple people from the same company tell me stories that didnt align: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
11 seconds between all the transfers. At that point I was just tired of having wasted an entire afternoon hearing multiple people from the same company tell me stories that didnt align has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
11 seconds between all the transfers. At that point I was just tired of having wasted an entire afternoon hearing multiple people from the same company tell me stories that didnt align has a 0% timely response rate to CFPB complaints.
The most common issue reported against 11 seconds between all the transfers. At that point I was just tired of having wasted an entire afternoon hearing multiple people from the same company tell me stories that didnt align is "but when I finally got to someone who could tell me why I owed money they told me I was being charged interest on late fees that had been paid" in the "and I spoke to twelve employees" product category.
Read our methodology — how this data is sourced, computed, and verified.