Total complaints
1
Filed since My h
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows {$1000.00} deposit to sellers {$1100.00} deposit on the place we rent and funds to find a place and more. The CEO XXXX XXXX said in the video on their web site they exist to love and value people that is not true its all a sham and our dream was snatched from us and was sent into a night mare. XXXX said when he left Movement Mortgage he thought our loan was in good hands if he had of know this was going to happen he would have stayed until our loan was done he said our loan was good to go when he left. Somebody screwed up and we got messed over. XXXX told us the underwriter would not us my husband overtime then she said they would but he would need XXXX and XXXX check stubs to show consistence's complaint history from CFPB public records. 1 consumers have filed complaints since My h. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My h
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How {$1000.00} deposit to sellers {$1100.00} deposit on the place we rent and funds to find a place and more. The CEO XXXX XXXX said in the video on their web site they exist to love and value people that is not true its all a sham and our dream was snatched from us and was sent into a night mare. XXXX said when he left Movement Mortgage he thought our loan was in good hands if he had of know this was going to happen he would have stayed until our loan was done he said our loan was good to go when he left. Somebody screwed up and we got messed over. XXXX told us the underwriter would not us my husband overtime then she said they would but he would need XXXX and XXXX check stubs to show consistence's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my husband ask XXXX about the loan because we wanted to know before we put money out on an appraisal ( and Inspection XXXX said we were good. I emailed XXXX the homeowners insurance information on XXXX. All was going good XXXX emailed us XXXX and told us our file will go to the underwriter shortly and he would call us later that day. Next thing we know we got an email from a XXXX XXXX on XXXX saying that the appraisal went up to {$500.00} she emailed us the form to sign for the change ask if I email to XXXX or her she said to her. At that time we did not know XXXX was no longer with the company. On XXXX email from XXXX appraisal show no repairs needed we are good to move towards closing. On XXXX got email from XXXX saying congratulation you have received conditional approval on your mortgage file just need XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| my husband jumped up in the middle of dinner drove to his job printed out some check stubs from XXXX through XXXX which all show his over time we faxed over to her when he returned home. That still was n't enough she then told us to have XXXX taxes done to show rental income have IRS stamp. We had taxes done denied after all,,Movement Mortgage LLC,FL,34744,,Consent provided,Web,2016-02-21,Closed with explanation,Yes,No,1796902 | 1 |
| Issue | Complaints |
|---|---|
| had given our notice then the night mare started everyday several times a day we would get an email from XXXX mostly asking for things we had already faxed to her. We got an email from her again saying need to refax bank statement which was not clear and XXXX job verification not received once she got that she could clear our file took care of that the same day. Then she sent email saying homeowners insurance doc missing it was always something then we got denied. Excessive obligations in relation to income. They say they exist to love and value people and that they underwrite in 7 days. They stole our dream retirement home because someone was incompetent. XXXX was great | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
{$1000.00} deposit to sellers {$1100.00} deposit on the place we rent and funds to find a place and more. The CEO XXXX XXXX said in the video on their web site they exist to love and value people that is not true its all a sham and our dream was snatched from us and was sent into a night mare. XXXX said when he left Movement Mortgage he thought our loan was in good hands if he had of know this was going to happen he would have stayed until our loan was done he said our loan was good to go when he left. Somebody screwed up and we got messed over. XXXX told us the underwriter would not us my husband overtime then she said they would but he would need XXXX and XXXX check stubs to show consistence has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My h, and the most recent logged activity is My husband, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, {$1000.00} deposit to sellers {$1100.00} deposit on the place we rent and funds to find a place and more. The CEO XXXX XXXX said in the video on their web site they exist to love and value people that is not true its all a sham and our dream was snatched from us and was sent into a night mare. XXXX said when he left Movement Mortgage he thought our loan was in good hands if he had of know this was going to happen he would have stayed until our loan was done he said our loan was good to go when he left. Somebody screwed up and we got messed over. XXXX told us the underwriter would not us my husband overtime then she said they would but he would need XXXX and XXXX check stubs to show consistence reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my husband ask XXXX about the loan because we wanted to know before we put money out on an appraisal ( and Inspection XXXX said we were good. I emailed XXXX the homeowners insurance information on XXXX. All was going good XXXX emailed us XXXX and told us our file will go to the underwriter shortly and he would call us later that day. Next thing we know we got an email from a XXXX XXXX on XXXX saying that the appraisal went up to {$500.00} she emailed us the form to sign for the change ask if I email to XXXX or her she said to her. At that time we did not know XXXX was no longer with the company. On XXXX email from XXXX appraisal show no repairs needed we are good to move towards closing. On XXXX got email from XXXX saying congratulation you have received conditional approval on your mortgage file just need XXXX XXXX", and the single most common underlying issue is "had given our notice then the night mare started everyday several times a day we would get an email from XXXX mostly asking for things we had already faxed to her. We got an email from her again saying need to refax bank statement which was not clear and XXXX job verification not received once she got that she could clear our file took care of that the same day. Then she sent email saying homeowners insurance doc missing it was always something then we got denied. Excessive obligations in relation to income. They say they exist to love and value people and that they underwrite in 7 days. They stole our dream retirement home because someone was incompetent. XXXX was great".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating {$1000.00} deposit to sellers {$1100.00} deposit on the place we rent and funds to find a place and more. The CEO XXXX XXXX said in the video on their web site they exist to love and value people that is not true its all a sham and our dream was snatched from us and was sent into a night mare. XXXX said when he left Movement Mortgage he thought our loan was in good hands if he had of know this was going to happen he would have stayed until our loan was done he said our loan was good to go when he left. Somebody screwed up and we got messed over. XXXX told us the underwriter would not us my husband overtime then she said they would but he would need XXXX and XXXX check stubs to show consistence: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
{$1000.00} deposit to sellers {$1100.00} deposit on the place we rent and funds to find a place and more. The CEO XXXX XXXX said in the video on their web site they exist to love and value people that is not true its all a sham and our dream was snatched from us and was sent into a night mare. XXXX said when he left Movement Mortgage he thought our loan was in good hands if he had of know this was going to happen he would have stayed until our loan was done he said our loan was good to go when he left. Somebody screwed up and we got messed over. XXXX told us the underwriter would not us my husband overtime then she said they would but he would need XXXX and XXXX check stubs to show consistence has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
{$1000.00} deposit to sellers {$1100.00} deposit on the place we rent and funds to find a place and more. The CEO XXXX XXXX said in the video on their web site they exist to love and value people that is not true its all a sham and our dream was snatched from us and was sent into a night mare. XXXX said when he left Movement Mortgage he thought our loan was in good hands if he had of know this was going to happen he would have stayed until our loan was done he said our loan was good to go when he left. Somebody screwed up and we got messed over. XXXX told us the underwriter would not us my husband overtime then she said they would but he would need XXXX and XXXX check stubs to show consistence has a 0% timely response rate to CFPB complaints.
The most common issue reported against {$1000.00} deposit to sellers {$1100.00} deposit on the place we rent and funds to find a place and more. The CEO XXXX XXXX said in the video on their web site they exist to love and value people that is not true its all a sham and our dream was snatched from us and was sent into a night mare. XXXX said when he left Movement Mortgage he thought our loan was in good hands if he had of know this was going to happen he would have stayed until our loan was done he said our loan was good to go when he left. Somebody screwed up and we got messed over. XXXX told us the underwriter would not us my husband overtime then she said they would but he would need XXXX and XXXX check stubs to show consistence is "had given our notice then the night mare started everyday several times a day we would get an email from XXXX mostly asking for things we had already faxed to her. We got an email from her again saying need to refax bank statement which was not clear and XXXX job verification not received once she got that she could clear our file took care of that the same day. Then she sent email saying homeowners insurance doc missing it was always something then we got denied. Excessive obligations in relation to income. They say they exist to love and value people and that they underwrite in 7 days. They stole our dream retirement home because someone was incompetent. XXXX was great" in the "my husband ask XXXX about the loan because we wanted to know before we put money out on an appraisal ( and Inspection XXXX said we were good. I emailed XXXX the homeowners insurance information on XXXX. All was going good XXXX emailed us XXXX and told us our file will go to the underwriter shortly and he would call us later that day. Next thing we know we got an email from a XXXX XXXX on XXXX saying that the appraisal went up to {$500.00} she emailed us the form to sign for the change ask if I email to XXXX or her she said to her. At that time we did not know XXXX was no longer with the company. On XXXX email from XXXX appraisal show no repairs needed we are good to move towards closing. On XXXX got email from XXXX saying congratulation you have received conditional approval on your mortgage file just need XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.