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Explore all 145.5K companies with CFPB consumer complaints

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Company Complaints
and false information consists of my infromation opening and using my personal credit to someone elses advantage. 1
and false information consists of personal credit card accounts opened. This account has resulted in items appearing on my consumer FICO credit report. I've attached the account in question as well as a copy of the fact that my personal information was impacted by the Equifax Data Breach 3
and false information consists of The following accounts that appear on my credit report : I do not recognize the aforementioned accounts 6
and false information on my consumer XXXX credit report due to the XXXX and XXXX breaches. 2
and false information. As my financial situation IMPROVED with my refi lowering my % on mortgage 3
and false interest tolerated 1
and false personal identifying information you are reporting under my consumer file. 2
and false promises and deception. i want my money back 2
and false representations.- -- Requested Steps 1. Investigate NPG Associates ' debt collection methods for compliance with federal and state laws on debt collections ( including validation obligations ). 1
and falsely stated 1
and falsification of information to gain customers business as part of a widespread scheme to meet aggressive sales goals. 1
and falsified the application. I did not electronically sign any of the documents 1
and falsity or misrepresentation in connection with the sale of the service and goods in that XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX made misrepresentations of the facts 1
and families. 1
and family obligations. 1
and family witnessed the toll this deceitful marketing campaign had taken on them. A once-thriving life was left in disarray 1
and far more money than his company said they were going to take was taken. I really couldnt find it because I could not go to court during that time BanK Of America has done many many wrong things a lot of things to put me in a lot of problems. I dont trust him at all and now that I ran into this information I want to see if they handled what happened to me correctly because Im haunted by that amount of money being able to take away from me and not even the amount that the company said they were going to take that it happened at all and that Bank of America took of Fee and also the money I was told they were supposed to give me a {$3600.00} never happened.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
and fax transmissionseach with proof of receiptwithout resolution. 1
and faxed documents to XXXX and XXXX to try to resolve the issues above. However 1
and faxes that we met the criteria to be considered legitimate successors in interest. 1
and FCBA 8
and FCBA 1666 3
and FCBA in resolving these disputes. Please acknowledge receipt of this letter within five business days and inform me of the actions taken to address my concerns. 3
and FCBA laws. Additionally 3
and FCBA may result in legal action being taken against your agency. 3
and FCBA to hold these creditors accountable for their unlawful actions. 3
and FCBA. 21
and FCBA. Failure to comply may result in legal action to protect my rights and seek appropriate remedies. 5
and FCBA. I am demanding that the CFPB investigate these violations and hold the furnishers and credit bureaus accountable. I request the immediate deletion of these accounts unless the furnishers can provide full and complete validation with original signed agreements 1
and FCI Lender Services,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FCI Lender Services Inc.,LA,70058,,Consent provided,Web,2019-10-16,Closed with explanation,Yes,N/A,3407846 1
and FCO had not provided any documentation supporting their claim. 1
and FCRA 1
and FCRA ( 15 U.S.C. 1681b ). This omission directly affects my rights and renders the reporting of this account unauthorized under federal law. 2
and FCRA 1681c-2 where they used fraud/third-party language as a stall tactic instead of properly handling my dispute. Because some of the underlying tradelines involve collection activity 1
and FCRA 1681e ( b ) which requires data furnishers to report with maximum possible accuracy. 1
and FCRA 1681s-2 prohibits reporting unverifiable data Story : This account has been unjustly charged off without sending me proper billing notices or allowing a reasonable dispute timeline XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Issue : This charge-off status is being reported inaccurately 1
and FCRA 604 ( a ) 15 U.S.C. 1681b ( a ) 3
and FCRA 604 ( a ). Finally 3
and FCRA 604 ( f ) ( 15 U.S.C. 1681b ( f ) ) makes it unlawful to obtain a report without such purpose. Further 3
and FCRA 605 ( b ) for continuing to report derogatory information without reinvestigation. I also request the payment history be corrected under CFPB Bulletin 2014-01 which addresses consumer protections in credit reporting. Failure to update or suppress derogatory information related to pandemic hardship constitutes unfair 2
and FCRA 605 ( b ) for continuing to report derogatory information without reinvestigation. I also request the payment history be corrected under CFPB XXXX XXXX which addresses consumer protections in credit reporting. Failure to update or suppress derogatory information related to pandemic hardship constitutes unfair 1
and FCRA 605B requires deletion when an item can not be validated or is based on incomplete or unreliable information. 3
and FCRA 607 ( b ) 1
and FCRA 607 ( b ) 15 U.S.C. 1681e ( b ) 3
and FCRA 609 ( a ) by not disclosing the sources of disputed information. These errors are causing me direct harm in the form of credit denials 1
and FCRA 611 ( a ) 15 U.S.C. 1681i ( a ) 2
and FCRA 615 ( a ) prohibits adverse actions based on inaccurate information. 3
and FCRA 623 ( a ) ( 1 ) ( A ) 5
and FCRA 623 ( a ) ( 1 ) ( A ) [ 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) ] 3
and FCRA 623 ( a ) ( 2 ) 5

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.