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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and all was complete. 1
and all went well 1
and all were informed via the courtesy of CFPB 1
and all will be resolved quickly. But until such documentation is provided 1
and all work has ceased. RoundPoint is holding funds in their escrow account collecting interest on MY MONEY while not protecting my/their investment and scheduling an inspection 1
and all XXXX XXXX of confirmation 1
and allegations intended to intentionally pervert the truth for the purpose of including one 1
And Allegiance 1
and Alliant Cooperative Data Solutions. 1
and allow me to remove my financial information from their possession.,,Paypal Holdings 1
and allow plaintiff to withdraw his money from his bank account which he rightfully owns. Plaintiff further contends that their actions discriminated against him. 1
and allow us to bring the CD to US Bank to redeem the CD 1
and allowed all of my money to be transferred out 1
and allowed known-false data to remain on file. Their repeated apologies mean nothing 2
and allowed me the opportunity to dispute 1
and allowed me to obtain insurance coverage. If their excuse truly had merit that the account does not exist why am I now holding a third receipt tied to the same account 1
and allowed their fraud system to generate a lazy no ''. I demanded to know why it was deemed not fraud ''. The rep I spoke with on XX/XX/XXXX told me we currently do not have any data or information noted here at this time ''. They told me we can give you an address where you can write a letter to our corporate team ''. 1
and allowed them to take as long as they wanted to return my money. They did this just as I was dealing with the most frightening health crisis of my life. The {$600.00} meant nothing to the bank 1
and allowed XXXX XXXX to charge me based on void contract without checking with me. 1
and allowing avana to still keep my money my credit card company has essentially become a party to the fraudulent practices of XXXX XXXX XXXX. I AM A VICTIM OF FRAUD. Selling a person something and then changing what you give them after payment is fraud and that is what happened in this case. XXXX sold me a XXXX XXXX with a board certified plastic surgeon and after payment they gave me a non board certified XXXX that had taken a XXXX XXXX weekend zoom class performing XXXX in a storefront!!! 1
and allowing fraud. None of the charges 2
and allowing me to start paying it in XXXX. he confirmed that not once 1
and allowing staff to speak unprofessionally and aggressively the seller walked away 1
and allowing this address to remain is a direct violation of that duty. I demand that this wrong address be permanently deleted from my file. 1
and almost 2 weeks later 1
and already removed from my credit report. 1
and also 4
and also 7 ) 4. ) Terms Count - ( 0 3
and also back in XXXX. He informs that there is a note in my account that the account can not be reopened even at my request. He explained that the account had already been reviewed for reopening. I stated that I was baffled and that this would adversely affect my credit and that I had reward points. He confirmed that I had points and that I had never redeemed any of them. He informed that the account had been closed for restrictions and inactivity 1
and also calling TD Bank 's Customer Service 1
and also disrupted my research trip. I had attempted to book a ticket using my XXXX XXXX membership from XXXX to XXXX at a price of $ XXXX. Because of the length of time it took to sort this matter 1
and Also don't have 5 cards in the last 24 months opened Despite this 1
and also emailed the seller again and told them that since I had not heard back from them regarding the 'lost item 1
and also explain why the bank would send by mail a fully activated card out to customers with touchless technology with virtually no consumer protection measures taken against fraud. 1
and also fail to show the inclusion of the proposed closing costs in the total refinanced amount. For the record 1
and also from XXXX. 1
and also had paid excess interest and obviously would not be paid off by the XXXX maturity date if we continued to pay on the same schedule. 1
and also have 80 % loan to value based on the original sales price ( not appraisal value ) of the house. 1
and also her Supervisor. There have been countless requests for the Supervisor 's name and contact info. over several months. I also requested the name and contact info. of the Supervisor within my CFPB complaint and again this complaint remains unanswered. Having to deal with a 2nd rate Company 1
and also hit my credit score TWICE with delinquencies on XXXXXXXX XXXX XXXX 1
and also I asked if there were any other purchases made on the debit card 1
and also I don't know why I should pay the bill because I am not sure where the XXXX XXXX comes from. ( whether it is interests or it is something else like bank errors or false charges. ) And last year 1
and also I had paid for all toll-by-plate transactions that I have aquired in the past. The rep looked me up and CONFIRMED I do not owe any debt. He then confirmed that my phone number was listed for someone else 1
and also I never made any agreements with nor contract with 1
and also I showed to her MVR from LEXIS NEXIS 1
and also in hope that I will actually receive my refund and interest. Im not sure how more to escalate this. Thank you for your time.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,College Ave Student Loan Servicing 1
and also indicates an Ending Balance of {$0.00}. This is extremely alarming! Chase Bank is still keeping me separated from {$11000.00} of my funds 1
and also informed them via telephone. 1
and also insisted that I need to setup my own online access ID and profile which I did. The representative also told me that they would be able to unlock my mother 's account access profile when they talk to her but that was not possible at the time 1
and also make a payment for the 3rd-card due by the XXXX 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.