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Explore all 145.5K companies with CFPB consumer complaints

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and all cases resolved '' according to Flagstar and closed. I had also emailed copies of my bank statements showing the funds being sent to XXXX 1
and all Chase can do is transfer me from one representative to another all telling me the same thing. We see nothing on the account 1
and all communication records indicating that the payments were actually late. 8
and all communication records indicating that the payments were actually late. In the absence of valid proof 8
and all controlling consumer law and case law 1
and all copies thereof. Your cooperation is greatly appreciated.,Company believes it acted appropriately as authorized by contract or law,PRIMARY RESIDENTIAL MORTGAGE,MD,20772,,Consent provided,Web,2019-04-17,Closed with explanation,Yes,N/A,3214872 1
and all creditors in question information. Due to the non-responsiveness of LexisNexis 1
and all creditors in question information. Due to the non-responsiveness of XXXX 2
and all current payments to me plus damages to rectify the matters herein. 1
and all documents relied upon to create or enforce mortgage liability. 1
and all documents that can prove indebtness. Discover responded that this investigation has already been conducted and refused to provide any additional information per my written request. 1
and all documents that can prove indebtness. XXXX responded that this investigation has already been conducted and refused to provide any additional information per my written request. 1
and all emails from XXXX XXXX were in my spam folder. 1
and all emergencies that would occur for me over the next 5 years. I thought that all those impending purchases on my WF credit card means that I will eventually end up paying much more interest every month to WF 1
and all executive and judicial Officers 1
and all financial actions were restricted and tracked by federal authorities. 1
and all flooring downstairs. I hired an XXXX to redesign the roof plans and a company to pre-make the trusses 1
and all four charges they showed on their invoice ( only XXXX were listed totalling {$770.00} ) were made at locations in XXXX MA XXXX a place we've never lived and have never visited. The invoices from XXXX had obviously been going to that address but had never been paid by the occupant at that address 1
and all have complied and reimbursed interest back to my Fathers date of death. He did not spend thousands of dollars with attorneys setting up these trusts just to hire another one for this car. 1
and all I have received is a generic letter dismissing my concerns. Is this a deliberate effort to prolong the process and avoid compliance with the law? Additionally 1
and all identifying numbers and been stonewalled on this as well. 1
and all incidents are destroyed as adjudicated and affirmed by the Supreme Court of Mississippi in the following actions 2
and all indications are that it does.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING 1
and all information clearly shows this was a system hack and they along with the hackers are at fault. 1
and all information concerning our loan. The representative informed us that our loan was paid off by an investor 1
and all is now resolved XX/XX/XXXX - Movement restarted the prior harassment from the ground up 1
and all liability of the Indenture Trustee or such Paying Agent with respect to such trust money 1
and all lies was told to me and I believed it. I don't trust Chase Bank and they practices.,,JPMORGAN CHASE & CO.,GA,30315,,Consent provided,Web,2021-03-17,Closed with explanation,Yes,N/A,4221958 1
and all links where I could access the documents 1
and all list a current balance. There's no way a closed/charged off account still has an active balance. 1
and all my bills are current!!! Why would they give me service 1
and all my mail was being forwarded to my new address 1
and all my major utilities pulled from my bank account with no issues. And you have had no issues in the past either. This seems to be an excuse to cover your refusal to take my payment in order to charge me more fees. 1
and all my other credit cards just to be safe. 1
and all my other loans from XXXX have been discharged. I feel like my loan was discharged but then the {$28000.00} was re-added to my loan which makes no sense. Asking me to pay the {$28.00} 1
and all occupants to be displaced. We lost all possessions including vital documents 2
and all of my effort to do the right thing back in XX/XX/XXXX. I have sent these notes to them twice 1
and all of my other credit cards have rates of less than 15 %. When I called Capital One to complain 1
and all of my payments are going toward SOME of the interest. I am making no progress on my principal. To make matters more complicated 1
and all of my portal sign-ons were shut off immediately. It seems apparent that Mr. XXXX could not wait it terminate me so that he could create grounds to collect his fees outlined in the Contractor Agreement. I forwarded the note to Mr. XXXX and reminded him of our conversation in the meeting. As you can see his response reads Everything is in Line with your independent contractor agreement. This whole thing reminds me of being an indentured servant. 1
and all of the allowable redemption and cure time limits were adhered to. 1
and all of the falsities that we were told ) 1
and all of the processing around the customer including their their own credit card 1
and all of their respective subsidiaries and affiliates 1
and all of them credit the payments on the day of receipt. So this arrangement appears specifically designed by XXXX to rob customers of interest and create delayed payments made by check.,,GOLDMAN SACHS BANK USA,TX,787XX,,Consent provided,Web,2022-05-26,Closed with explanation,Yes,N/A,5606408 1
and all of them have just flat-out refused to admit this simple truth. 10. Therefore 1
and all of which are beyond the FCRA seven year time period for negative reporting. 1
and all of which were initially offered at application. The delay further complicated timely payments and payoff dates with creditors Prior to closing on XX/XX/XXXX 1
and all other agents acting on behalf of the Consumer 3
and all other available relief. 2

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.