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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and account type. 3
and Account XXXX XXXX XXXXXXXX 3
and account-related information reported to the bureaus. 1
and accountability for the noncompliance of TransUnion and Experian.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and accountability in the loan process 2
and accountability. 1
and accountable handling of consumer complaints. 1
and accounting. Shellpoint 's actions are unfair and deceptive.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Shellpoint Partners 1
and accounts for payments from me and other homeowners 1
and accounts placed for collection 1
and accounts remain with incorrect 1
and Accounts showings or indicating a XXXX XXXX Bankruptcy should be REMOVED immediately. 1
and accounts that belong to my brother 1
and accounts that I did not recognize. This discovery resulted in the denial of my mortgage application 1
and accrued interest associated with this account. Chase Bank acted as a trustee under the indenture agreement and has an obligation to transfer all proceeds derived from my original asset ( the promissory note ) to me as the beneficiary. Under XXXX XXXX 1
and accumulated a $ XXXX/day negative balance fee 1
and accuracy 1
and accuracy Cease and desist any further reporting or sharing of unverifiable or unverified bankruptcy data IV. NOTICE OF INTENT TO PURSUE DAMAGES Failure to comply within the statutory XXXX window may result in civil action under FCRA 1681n and 1681o 3
and accuracy of the debt 1
and accuracy of the disputed account information. I am exercising my right in accordance with the Fair Credit Reporting Act [ 15 USC 1681a ( e ) ] to demand full disclosure of the Investigative Consumer Report 1
AND ACCURATE ARTICLE 1
and accurate date of first delinquency 2
and accurate information is retained and reported on my credit report. Therefore 3
and accurate information reporting are more directly addressed in the acts mentioned above. However 3
and accurate information reporting. However 1
and accurate investigation had been conducted by Discover 1
and accurate. 3
and accurate. JPMorgan Chase was fully aware of the types of merchandise I sold and had approved by website and inventory after the agreement was signed. All transactions were processed in accordance with the merchant agreement and were valid and legal transactions between myself and the respected cardholder. At no time was my merchant account used for anything other than what it was intended 1
and accurate. XXXX XXXXXXXX was fully aware of the types of merchandise I sold and had approved by website and inventory after the agreement was signed. All transactions were processed in accordance with the merchant agreement and were valid and legal transactions between myself and the respected cardholder. At no time was my merchant account used for anything other than what it was intended 1
and accurately update tradelines. 1
and accusations of harassment. The three or four people operating this business 1
and accused me of committing theft and committing fraud. XXXX stated there is not any record of any letter on file and proceeded to inform me that she was going to report this to the credit bureaus if I dont make a payment today. 1
and accusing me of fraud. 1
and ACDV verifications from unregistered furnishers. This CFPB submission will be included in my court filings. 1
and ACH credits ) and will be subject to the same hold period. 1
and achieve other financial goals. With this 3
and acknowledge that it has always been reported as in collections but not actively in collections without any misleading additions. 1
and acknowledged that he executed the same for the purposes therein contained. 1
and acknowledged that it was suspicious that my email had been changed without my consent or prior knowledge. I asked the Representative what I could do 1
and acknowledged that my account should have been opened. However 1
and acknowledged that they executed the same for the purposes therein contained. 1
and acknowledged the transaction was not made by me. I spoke with another vender 1
and acting aggressively 1
and actions TransUnion relied upon to make their determination. To date 1
and active. 1
and actively engaging in copyright infringement. 1
and activity associated with these items are all incorrect. 3
and activity dates vary across bureaus. Under XXXX XXXX. XXXX ( b ) 3
and acts of retaliation. Ally has not honored any of my requests to speak directly with someone in is executive office.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,MD,XXXXX,Servicemember,Consent provided,Web,2018-04-17,Closed with explanation,Yes,N/A,2877338 1
and actual knowledge of these illegal actions 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.