Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX SD XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX SD XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was told the same thing that Rewards Service told me. I then asked to speak to a manager. I was transferred to a supervisor by the name of XXXX. He said he was not allowed to give me his last name. He told me the exact same thing that the others had told me. That I did have XXXX points and they expired on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| but that it would not do any good. Incidentally | 1 |
| Issue | Complaints |
|---|---|
| that the point forfeiture information was included in what I agreed to | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX SD XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After spea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX SD XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was told the same thing that Rewards Service told me. I then asked to speak to a manager. I was transferred to a supervisor by the name of XXXX. He said he was not allowed to give me his last name. He told me the exact same thing that the others had told me. That I did have XXXX points and they expired on XX/XX/XXXX", and the single most common underlying issue is "that the point forfeiture information was included in what I agreed to".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX SD XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX SD XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX SD XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX SD XXXX is "that the point forfeiture information was included in what I agreed to" in the "I was told the same thing that Rewards Service told me. I then asked to speak to a manager. I was transferred to a supervisor by the name of XXXX. He said he was not allowed to give me his last name. He told me the exact same thing that the others had told me. That I did have XXXX points and they expired on XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.