the current forbearance does not reflect either the SAVE administrative forbearance or the new forbearance that my loans should have been placed in 10 days after the receipt of my new IDR request Mohela received on XX/XX/XXXX.

What the CFPB Record Shows About the current forbearance does not reflect either the SAVE administrative forbearance or the new forbearance that my loans should have been placed in 10 days after the receipt of my new IDR request Mohela received on XX/XX/XXXX.

the current forbearance does not reflect either the SAVE administrative forbearance or the new forbearance that my loans should have been placed in 10 days after the receipt of my new IDR request Mohela received on XX/XX/XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As s, and the most recent logged activity is As stated, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, the current forbearance does not reflect either the SAVE administrative forbearance or the new forbearance that my loans should have been placed in 10 days after the receipt of my new IDR request Mohela received on XX/XX/XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a message in my Mohela inbox stating that Mohela received my IDR application on XX/XX/XXXX. As of today", and the single most common underlying issue is "I have not received any update about my loans being placed into forbearance that reflects my IDR request is pending processing. My account online continues to show that a payment is due on XX/XX/XXXX at the standard repayment plan amount. My account shows that my loans are in forbearance".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the current forbearance does not reflect either the SAVE administrative forbearance or the new forbearance that my loans should have been placed in 10 days after the receipt of my new IDR request Mohela received on XX/XX/XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.