Total complaints
1
Filed since From
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the creditor should provide a relief due to Catastrophic and National Emergencies like this.,,CAPITAL ONE FINANCIAL CORPORATION,CA,93305,,Consent provided,Web,2019-07-23,Closed with non-monetary relief,Yes,N/A,3316198's complaint history from CFPB public records. 1 consumers have filed complaints since From. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since From
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the creditor should provide a relief due to Catastrophic and National Emergencies like this.,,CAPITAL ONE FINANCIAL CORPORATION,CA,93305,,Consent provided,Web,2019-07-23,Closed with non-monetary relief,Yes,N/A,3316198's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but not in the right time due to those catastrophic events ( My father sickness and later dead and the 2018 wildfires season in California ) out of my control | 1 |
| Issue | Complaints |
|---|---|
| I called Capital One to ask for a relief or forgiveness with the late payments on my credit report history | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the creditor should provide a relief due to Catastrophic and National Emergencies like this.,,CAPITAL ONE FINANCIAL CORPORATION,CA,93305,,Consent provided,Web,2019-07-23,Closed with non-monetary relief,Yes,N/A,3316198 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to From, and the most recent logged activity is From somew, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the creditor should provide a relief due to Catastrophic and National Emergencies like this.,,CAPITAL ONE FINANCIAL CORPORATION,CA,93305,,Consent provided,Web,2019-07-23,Closed with non-monetary relief,Yes,N/A,3316198 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but not in the right time due to those catastrophic events ( My father sickness and later dead and the 2018 wildfires season in California ) out of my control", and the single most common underlying issue is "I called Capital One to ask for a relief or forgiveness with the late payments on my credit report history".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the creditor should provide a relief due to Catastrophic and National Emergencies like this.,,CAPITAL ONE FINANCIAL CORPORATION,CA,93305,,Consent provided,Web,2019-07-23,Closed with non-monetary relief,Yes,N/A,3316198: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the creditor should provide a relief due to Catastrophic and National Emergencies like this.,,CAPITAL ONE FINANCIAL CORPORATION,CA,93305,,Consent provided,Web,2019-07-23,Closed with non-monetary relief,Yes,N/A,3316198 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the creditor should provide a relief due to Catastrophic and National Emergencies like this.,,CAPITAL ONE FINANCIAL CORPORATION,CA,93305,,Consent provided,Web,2019-07-23,Closed with non-monetary relief,Yes,N/A,3316198 has a 0% timely response rate to CFPB complaints.
The most common issue reported against the creditor should provide a relief due to Catastrophic and National Emergencies like this.,,CAPITAL ONE FINANCIAL CORPORATION,CA,93305,,Consent provided,Web,2019-07-23,Closed with non-monetary relief,Yes,N/A,3316198 is "I called Capital One to ask for a relief or forgiveness with the late payments on my credit report history" in the "but not in the right time due to those catastrophic events ( My father sickness and later dead and the 2018 wildfires season in California ) out of my control" product category.
Read our methodology — how this data is sourced, computed, and verified.