I got a call from XXXX. He told me that Chase wanted him to walk his original Social Security card into the branch by XX/XX/XXXX ( XXXX days ) or they would close the account. He had asked XXXX if he could email a copy or send a paystub or tax return and was told no. The original

What the CFPB Record Shows About I got a call from XXXX. He told me that Chase wanted him to walk his original Social Security card into the branch by XX/XX/XXXX ( XXXX days ) or they would close the account. He had asked XXXX if he could email a copy or send a paystub or tax return and was told no. The original

I got a call from XXXX. He told me that Chase wanted him to walk his original Social Security card into the branch by XX/XX/XXXX ( XXXX days ) or they would close the account. He had asked XXXX if he could email a copy or send a paystub or tax return and was told no. The original has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So I, and the most recent logged activity is So I calle, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I got a call from XXXX. He told me that Chase wanted him to walk his original Social Security card into the branch by XX/XX/XXXX ( XXXX days ) or they would close the account. He had asked XXXX if he could email a copy or send a paystub or tax return and was told no. The original reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so I found him on XXXX and messaged him. XXXX XXXX responded quickly", and the single most common underlying issue is "it showed suspended but with no notes".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I got a call from XXXX. He told me that Chase wanted him to walk his original Social Security card into the branch by XX/XX/XXXX ( XXXX days ) or they would close the account. He had asked XXXX if he could email a copy or send a paystub or tax return and was told no. The original: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.