2026 data Public-data reference. official source

I get it

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows I get it's complaint history from CFPB public records. 1 consumers have filed complaints since Fast. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Fast
Since

Total complaints

1

Filed since Fast

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

I get it complaint mix by product

Total complaints: 1

I get it complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). and totally: 1 complaints (100.0%), resolution 0.0% and totally 100.0%
  • and totally 1 100.0% 0% relief

How I get it's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
and totally expected to see1 payment remaining on my balance. To my shock I had a balance of {$1900.00}. About 3/4 of the original balance. I contacted Synchrony 1

Top States

State Complaints
simple math 1

Top Issues

Issue Complaints
and through a bunch of menus that did not pertain to my issue 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About I get it

I get it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fast, and the most recent logged activity is Fast forwa, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I get it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and totally expected to see1 payment remaining on my balance. To my shock I had a balance of {$1900.00}. About 3/4 of the original balance. I contacted Synchrony", and the single most common underlying issue is "and through a bunch of menus that did not pertain to my issue".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I get it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does I get it have?

I get it has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does I get it respond to complaints on time?

I get it has a 0% timely response rate to CFPB complaints.

What is the most common complaint about I get it?

The most common issue reported against I get it is "and through a bunch of menus that did not pertain to my issue" in the "and totally expected to see1 payment remaining on my balance. To my shock I had a balance of {$1900.00}. About 3/4 of the original balance. I contacted Synchrony" product category.

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