Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but he refused to speak about anything on the account. After arguing for a few minutes he hung up on me. I called back and spoke with accounts services supervisor XXXX. I Was told the same thing and that they would not speak with me about anything about my accounts.'s complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but he refused to speak about anything on the account. After arguing for a few minutes he hung up on me. I called back and spoke with accounts services supervisor XXXX. I Was told the same thing and that they would not speak with me about anything about my accounts.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Georgia branch and scheduled a meeting with XXXX at the branch. I met with him and took my passport | 1 |
| Issue | Complaints |
|---|---|
| and social security card and talked through the situation. He informed me that he could not help and called account securities to confirm my identity and the error with the social security number. He did inform me of what the system had and without a doubt it had to be tampered with. The 3rd from last and last number were altered by one number. It is extremely difficult for this to have been a mistake. I was then informed that they could no longer help me and I had to wait 72 business hours before I would receive information. I asked to speak with the branch manager and she refused to come and assist. After leaving the branch I called the 800 line again and spoke with XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but he refused to speak about anything on the account. After arguing for a few minutes he hung up on me. I called back and spoke with accounts services supervisor XXXX. I Was told the same thing and that they would not speak with me about anything about my accounts. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but he refused to speak about anything on the account. After arguing for a few minutes he hung up on me. I called back and spoke with accounts services supervisor XXXX. I Was told the same thing and that they would not speak with me about anything about my accounts. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Georgia branch and scheduled a meeting with XXXX at the branch. I met with him and took my passport", and the single most common underlying issue is "and social security card and talked through the situation. He informed me that he could not help and called account securities to confirm my identity and the error with the social security number. He did inform me of what the system had and without a doubt it had to be tampered with. The 3rd from last and last number were altered by one number. It is extremely difficult for this to have been a mistake. I was then informed that they could no longer help me and I had to wait 72 business hours before I would receive information. I asked to speak with the branch manager and she refused to come and assist. After leaving the branch I called the 800 line again and spoke with XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but he refused to speak about anything on the account. After arguing for a few minutes he hung up on me. I called back and spoke with accounts services supervisor XXXX. I Was told the same thing and that they would not speak with me about anything about my accounts.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but he refused to speak about anything on the account. After arguing for a few minutes he hung up on me. I called back and spoke with accounts services supervisor XXXX. I Was told the same thing and that they would not speak with me about anything about my accounts. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but he refused to speak about anything on the account. After arguing for a few minutes he hung up on me. I called back and spoke with accounts services supervisor XXXX. I Was told the same thing and that they would not speak with me about anything about my accounts. has a 0% timely response rate to CFPB complaints.
The most common issue reported against but he refused to speak about anything on the account. After arguing for a few minutes he hung up on me. I called back and spoke with accounts services supervisor XXXX. I Was told the same thing and that they would not speak with me about anything about my accounts. is "and social security card and talked through the situation. He informed me that he could not help and called account securities to confirm my identity and the error with the social security number. He did inform me of what the system had and without a doubt it had to be tampered with. The 3rd from last and last number were altered by one number. It is extremely difficult for this to have been a mistake. I was then informed that they could no longer help me and I had to wait 72 business hours before I would receive information. I asked to speak with the branch manager and she refused to come and assist. After leaving the branch I called the 800 line again and spoke with XXXX" in the "Georgia branch and scheduled a meeting with XXXX at the branch. I met with him and took my passport" product category.
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