Total complaints
1
Filed since Navi
2026 data Public-data reference. official source
as before
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows as before's complaint history from CFPB public records. 1 consumers have filed complaints since Navi. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Navi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
as before complaint mix by product
- Inc. is 1 100.0% – 0% relief
How as before's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Inc. is requiring three qualifying payments to be made in order to qualify for the Rate Reduction Program. The Rate Reduction Program you were approved for requires three qualifying payments to be made before you are officially enrolled into the program. Your third qualifying payment is scheduled to post on XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| is the amount reflected in the Rate Reduction Program. Documentation also states that three qualifying payments are required before the Rate Reducton Program is scheduled to process | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Inc. have instructed that these three qualifying payments are set to the amount of {$350.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About as before
as before has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Navi, and the most recent logged activity is Navient So, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, as before reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Inc. is requiring three qualifying payments to be made in order to qualify for the Rate Reduction Program. The Rate Reduction Program you were approved for requires three qualifying payments to be made before you are officially enrolled into the program. Your third qualifying payment is scheduled to post on XXXX XXXX", and the single most common underlying issue is "Inc. have instructed that these three qualifying payments are set to the amount of {$350.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating as before: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does as before have?
as before has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does as before respond to complaints on time?
as before has a 0% timely response rate to CFPB complaints.
What is the most common complaint about as before?
The most common issue reported against as before is "Inc. have instructed that these three qualifying payments are set to the amount of {$350.00}" in the "Inc. is requiring three qualifying payments to be made in order to qualify for the Rate Reduction Program. The Rate Reduction Program you were approved for requires three qualifying payments to be made before you are officially enrolled into the program. Your third qualifying payment is scheduled to post on XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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