2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

10.7K companies starting with "B"

Showing 7.6K–7.6K of 10.7K

Company Complaints
but has since stopped all communication with XXXX XXXX. 1
but has subsequently been paid. 1
but has subsequently been paid.,,EQUIFAX 1
but has subsequently been paid.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,313XX,,Consent provided,Web,2018-12-23,Closed with non-monetary relief,Yes,N/A,3108092 1
but have already stated they will not provide itemization. ) Why this is a financial dispute : I do not dispute that I owe something for the limited work performed. 1
but have been completely ignored and have received nothing. Chase didn't even have the courtesy to notify me when the decisions to deny my requests were made 1
but have been told that there is no fraud department '' nor is there anyone I can speak with. When I ask to speak to a supervisor 1
but have had no calls back and only XXXX email update that stated the issue was still ongoing.,Company believes it acted appropriately as authorized by contract or law,Shellpoint Partners 1
but have locked my account with no way to access it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,FL,33139,,Consent provided,Web,2024-04-20,Closed with non-monetary relief,Yes,N/A,8817702 1
but have multiple paydays coming in direct deposit doesn't make a bit of sense to me. 1
but have never been able to actually help resolve these issues. I am going to try to see if I can make a payment over the phone with XXXX of their representatives today. 1
but have no extension of living credit to offer living consumers. 1
but have no power to enforce the actual terms of what was promised to me 1
but have not heard back. 1
but have not provided my factual entire payment history 1
but have not received any return calls or follow-up communication. This lack of response is preventing us from progressing with the resolution of our case and may ultimately delay or cause the denial of assistance we urgently need. 1
but have not received compliant documentation. 2
but have not yet loaded your form into our search tool due to unprecedented interest in the PSLF and PSLF limited waiver. If you recently submitted a form 1
but have not yet received a response. 1
but have not yet received any of the money or even a response from Citibank. Citi Bank has acknowledged that they do have the money and have not sent it to the recipient nor will they return the money despite the daily requests from myself as well as the VP of XXXX XXXX 1
but have now incorrectly reversed that decision and allowed XXXX to charge my card a third time for {$1200.00}.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,TX,76092,,Consent provided,Web,2023-07-15,Closed with explanation,Yes,N/A,7251588 1
but have received incomplete or unsatisfactory responses. 1
but have received no response. 1
but have sent me notices of the debt. I never received any notices 1
but have the Reference number for the claim - XXXX Over a week passed 1
but have yet to hear from anyone. 1
but have yet to receive any answer from XXXX. 1
but he 's hell bent on taking my home!!! 1
but he activated it. Then 1
but he advised me to do a cash out refinance anyway and not pursue a conventional loan. In his email to me on XX/XX/XXXX ( see attached file Attachment XXXX ) 1
but he also did not answer most of my calls and emails 1
but he also stated that Coinbase was not responsible for any hackers who might have taken control of my account. I disagreed with this 1
but he also would never return a phone call. I called for him repeatedly also. Finally 1
but he and the XXXX are not standing by it.,,NISSAN MOTOR ACCEPTANCE COMPANY LLC,GA,30115,,Consent provided,Web,2019-05-19,Closed with explanation,Yes,N/A,3247200 1
but he asked if I had my debit card? I said yes but I never use it. Please confirm that this is the correct debit card number shown on your card. He then read off the debit card number. I said yes that is the number on my card. 1
but he can not be reached by phone 1
but he claims that it has been ( not true ). I've written/spoken to the Bureau of Automotive Repair ( BAR ) in California ( where this shop is located ) 1
but he could not proceed with the call because he couldn't verify my identity due to the name on the card not matching so I asked him what about the rest of the information I gave him. He had my full name 2
but he could not tell me why - not clearly. He spoke very broken English 1
but he could see that I did comply and submit all requested documents so he reopened the case and provided me with a new case number : XXXX. XXXX advised that he would escalate the case for review as a priority escalation. I have not received any correspondence from Western Union since speaking with the representative XXXX on XX/XX/year>.,,WESTERN UNION COMPANY 1
but he couldnt answer. 1
but he did give me several new contact numbers 1
but he did not have the authority beyond {$25.00}. 1
but he did not honor the settlement agreement. We entered into a contract that he broke. 1
but he did not say that he was willing to provide proof that he or an active organization in his name currently legally owned the debt. 1
but he didnt seem to have much more than the emails provided in this packet. I got off the phone amazed and confused by the scope of this theft. Just to add a quick addendum to this part of the review I gave him a call this last week ( XX/XX/XXXX ) 1
but he died in XX/XX/XXXX from XXXX XXXX. So Capital One was calling my dead husband to verify my identity. When I said clearly they had very out of date and incorrect numbers 1
but he does suggest that for the safety of myself and my child 1
but he evaded the question and again said he needed to disconnect but would be calling me the next day as I still needed to receive the system confirmation emails that my account was clean. 1
but he failed to get back to me ( see attachment ). 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related